January 6, 2021 7 min read Opinions expressed by Entrepreneur contributors are their own. When I have conversations online, they tend to be tough to manage, especially when trying to resolve an issue, win an argument or present facts. People always seem way more difficult to deal with online than in person. It is just the way the internet ‘feels.’ Despite this, business trends seem to be moving more towards online conversations and 100% online transactions. This is both intriguing and scary because customers also want the ease that online transactions give.  How do you build a customer service system online that … Continue reading 6 Invaluable Tips for Satisfying Your Online Customers