Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Millennials these days… they prefer texting over calling. They prefer messaging apps over voicemail. But I’ll bet you that they aren’t the only generation making the switch to text. Not too long ago, web experts suggested — no, required — that a business has their phone number visible to site visitors, so that customers who needed an answer fast could get a hold of you or your staff. But in the … Continue reading Ditch the Phone: Why Adding Live Chat to Your Site Just Makes Sense