Reader Resource Tune in April 7 and find out how to provide stellar customer care with social media in our free webinar. Register Now » The following excerpt is from Jill Schiefelbein’s book Dynamic Communication. Buy it now from Amazon | Barnes & Noble | IndieBound In today’s digital world, there’s no such thing as business hours because a business can never be truly “closed” anymore. That’s not to say your physical office space doesn’t shut down, but your customers and your potential customers expect access to you 24/7. Whether that comes in the form of locating information on your website, engagement and interaction on and with … Continue reading Here's How Your Business Can Be Open 24/7