How Customer Conversations and Feedback Helped This Photo Company Improve Its Business Model

Matt Munson, the CEO of stock photo website Twenty20, talks about how reaching out to its enthusiastic user base improved the brand. November 1, 2018 2 min read Opinions expressed by Entrepreneur contributors are their own. Matt Munson is CEO of Twenty20, which offers a marketplace for stock photography drawn from a real-world population. The company harnessed a sharing option on social media to spread awareness of its first product, a photo collage. From there, the business began doing research into its core demographic and developing insights into this group, those who are about online photography.  Munson talks about how … Continue reading How Customer Conversations and Feedback Helped This Photo Company Improve Its Business Model